The Affective Response Model: A Theoretical Framework of Affective Concepts and Their Relationships in the ICT Context

1 Perceived mood Ang et al. 1993 (no definition) Measured by: The feedback giver looked as if he had had a bad day; seemed to be in a good mood today; looked as if he did not want to be disturbed. 1 Mood Loiacono and Djamasbi 2010 An individual’s mild, enduring, and objectless affective state (Fredrickson 2003; Isen et al. 2003; Lazarus 1991). One’s global feeling state at a given time. Moods are not necessarily a product of reflection or cognitive analysis, but simply describe how people feel at a moment. 2 Trait anxiety Igbaria and Parasuraman 1989 Reflects a chronic and generalized predisposition to be anxious and nervous.